Privacy Policy
Effective Date: [2025/07/07]
At Trumex Instruments, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
➤ 1. Information We Collect
- Your name, email address, phone number, and company name (when you fill out a form or contact us)
- Your inquiry details, including file attachments (for custom orders or product questions)
- Basic technical information such as your IP address, browser type, and device type
We do not collect sensitive data (e.g. financial, biometric, or health information).
➤ 2. How We Use Your Information
- Respond to your questions or custom requests
- Send quotes, offers, or follow-up communications
- Improve our website and services
- Maintain records for compliance and customer support
We do not sell or share your personal information with third parties for marketing purposes.
➤ 3. Cookies and Tracking
We may use basic cookies to understand website traffic and visitor behavior (e.g. via Google Analytics). You can disable cookies in your browser settings if you prefer not to be tracked.
➤ 4. Data Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
➤ 5. Your Rights
Depending on your location (especially if you're from the European Union), you have rights regarding your personal data, including:
- Accessing your data
- Requesting corrections
- Requesting deletion of your data
- Withdrawing consent
To exercise these rights, contact us at: info@trumexinstruments.com
➤ 6. External Links
Our website may include links to third-party sites (e.g. WhatsApp or YouTube). We are not responsible for their privacy practices or content.
➤ 7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
➤ Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
- Email: info@trumexinstruments.com
- Location: 51220, Sialkot, Pakistan