➤ 1. Company Information

Trumex Instruments is a manufacturer and exporter of micro surgical instruments based in Sialkot, Pakistan. Our products are intended for use by qualified medical professionals or institutions only.

➤ 2. Product Information

We strive to ensure all product descriptions, specifications, and images on our website are accurate. However, we reserve the right to make changes or improvements without prior notice.

➤ 3. Custom Orders

All custom instruments are manufactured according to client specifications. Once production begins, custom orders are non-refundable and cannot be canceled. We are not liable for design inaccuracies provided by the client.

➤ 4. Pricing & Payments

All prices (if listed) are in U.S. Dollars unless otherwise stated. For OEM, bulk, or private label inquiries, pricing will be shared upon request. Payment terms are discussed per order and may vary depending on client location and agreement.

➤ 5. Shipping & Delivery

We work with trusted international logistics partners. Shipping costs and delivery times depend on destination and quantity. Trumex Instruments is not responsible for delays caused by customs or third-party carriers.

➤ 6. Returns & Warranty

Returns are only accepted in the case of manufacturing defects. All return requests must be made within 14 days of delivery. Instruments damaged due to misuse, improper sterilization, or wear and tear are not covered under warranty.

➤ 7. Intellectual Property

All content on this site — including product designs, logos, text, and media — is the property of Trumex Instruments and may not be reproduced without permission.

➤ 8. Limitation of Liability

Trumex Instruments shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

➤ 9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

➤ 10. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of this website implies acceptance of any changes.

➤ 11. Contact

If you have any questions or concerns regarding these Terms, please contact us:

• 📧 Email: info@trumexinstruments.com
• 📍 Address: Sialkot 51310, Pakistan